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A new survey launched today finds the drive to cut employment costs and tackle skills shortages in the UK has led to almost a third (30%) of organisations feeling under pressure to offshore business activity.
Archive for January, 2006
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- elKore: The problem is - most companies underestimate the cost of outsourced IT development, thinking that $...
read more - AV: Every large culture has sub-cultures and it breaks down to the level of family culture. It is useles...
read more - Mr. Customer: This is complete crap! Ever try to talk to some Hodgi in India? They freakin' can't speak English an...
read more - Ian Ippolito: I've noticed this trend on a micro-basis on the Rent a Coder site...but it's been happening a while....
read more - Ian Ippolito: One prominent cultural clash I've seen is when a buyer in the U.S. asks a coder in India, "how is it...
read more
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Thursday, January 26th, 2006, Permalink
Wednesday, January 4th, 2006, Permalink
U.S. home-based agents represent a small portion of total customer care reps, but their ranks continue to swell, thanks to macroeconomic trends.